We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and in resellable condition. You’ll also need the receipt or proof of purchase.

To initiate a return or if you have any questions regarding our return policy, please contact us on hello@minimarshi.com.au.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on the following item(s):

• sale items 
• gift cards
• socks
• swimwear
• underwear

Exchanges
An exchange will be offered for change-of-mind purchases within 14 days of being delivered. The item(s) must be unworn or unused, with tags, in its original packaging and in resellable condition. Once approved, the amount paid for the item (excluding delivery costs) will be provided to you in the form of a digital gift card or as a store credit applied to your account.

Damages and faulty items
We pride ourselves in providing high quality products and assess each item before being shipped. In the unlikely event of receiving a damaged or faulty item, please contact us on hello@minimarshi.com.au to initiate a return. 

Refunds
A refund will only be offered on damaged and faulty items.
We will notify you once we’ve received and inspected your return, and inform you of its status. If your item(s) is found to be faulty, you’ll be automatically refunded (for the total purchase price of that item) on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@minimarshi.com.au.